Contact
Contact timehubpro
We read everything that arrives here. TimeHubPro is a small project, so a message that says which tool you were using and what you expected gets a useful answer fastest.
Since TimeHubPro is a work-hours calculator, most of what arrives concerns checking overtime against a contract threshold — and the occasional result that seems off. Either is welcome here.
Where to write
Everything comes to support@timehubpro.com. Expect an answer in one or two working days.
What to tell us
- The page address or the name of the tool.
- What you entered — for TimeHubPro that is usually your clock-in and clock-out times — rounded is fine, since we only need to repeat the arithmetic.
- What you expected to see, and what you actually saw.
- Your browser and device, if the problem was visual.
Anything concerning checking overtime against a contract threshold is easier to answer when you include the page address, so we can look at the same tool you did.
Telling us about an incorrect answer
An incorrect figure on TimeHubPro is worth reporting, because the method is not a secret: it subtracts each start from its matching end, deducts the break you enter, then compares the weekly total against the overtime threshold so the regular and overtime portions come out separated rather than lumped together. If your result disagrees with that, either an input fell outside the model or a rounding case was missed — send the numbers and we will reproduce it.
What happens to your message
Nothing you send from this page is repurposed: it exists to be answered and is not needed again afterwards. No list, no resale, no third party — the privacy policy has the detail.